Frequently Asked Questions

Call (512) 945-8877, book through HireNimbus, or use the request form on this site. Aaron Combs will schedule a site visit — estimates are always free and in writing before any work begins.

No. DiamondPoint provides free written estimates for all projects. We do not give estimates over the phone without seeing the site — the scope of work affects the price too much to quote blind.

Same day during business hours. DiamondPoint is verified on HireNimbus and maintains response time standards as part of that verification.

Aaron Combs manages every project personally. You deal with the owner from estimate to punch list — not an account manager who relays information.

For licensed trade work (plumbing, electrical, HVAC), DiamondPoint coordinates licensed subcontractors we've worked with consistently. General carpentry, framing, drywall, tile, and painting is handled by our own crew.

Yes. DiamondPoint is licensed and insured in Texas for general contracting work. License and insurance information is available on request.

Structural changes (wall removal, additions, beams), electrical panel work, plumbing relocations, HVAC modifications, and new construction all typically require permits through Austin's Development Services Department. Cabinet and countertop replacements, flooring, and cosmetic work generally do not.

DiamondPoint handles the permit application, plan submission, review response, and inspection scheduling. You don't manage the permit office — we do.

DiamondPoint addresses any inspection correction items at our cost when they result from our work. We communicate the inspection result and the correction plan immediately.

Typically 2–4 weeks for most projects during non-peak seasons. Kitchen and bathroom remodels during busy periods may book 4–6 weeks out. Getting a free estimate early secures your place on the schedule.

Permit review time, material lead times (especially custom cabinets and specialty tile), and the scope of any concealed conditions discovered during demolition. DiamondPoint gives a realistic timeline at the estimate and communicates when anything changes it.

For most kitchen and bathroom projects, you can stay in the home. Large-scale renovations affecting multiple rooms simultaneously may require temporary relocation for a portion of the project. DiamondPoint discusses this at the estimate stage.

DiamondPoint works Monday through Friday 8AM–6PM and Saturday 9AM–4PM. We do not schedule construction on Sundays.

Every project gets a written, line-item estimate before work begins. DiamondPoint does not give ranges from memory — we visit the site, assess the scope, and provide a fixed estimate for the defined scope of work.

Concealed conditions that couldn't be seen before demolition are addressed through a written change order before the additional work proceeds. DiamondPoint does not do work outside the agreed scope without your approval and a revised price.

DiamondPoint accepts check, bank transfer, and major credit cards. A deposit is typically required to schedule the start date, with the balance due at project completion.

DiamondPoint primarily serves Austin and the surrounding communities: Bee Cave, Manor, Hutto, Pflugerville, and Round Rock. For projects outside this range, call to discuss — we evaluate on a case-by-case basis.

Yes. DiamondPoint works throughout Austin — East Austin, South Austin, Central, Northwest Hills, and beyond. If you're in the Austin metro, we can make it work.